Terms & Conditions

Welcome to Rosabella Professional. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

1. General Information

  • Rosabella is an Egyptian beauty brand providing skincare, haircare, and bodycare products.
  • All products are formulated with care, based on natural ingredients and scientific expertise.
  • By using this website, you confirm that you are at least 18 years old or accessing under the supervision of a parent/guardian.

2. Products & Services

  • We strive to display product details, descriptions, and images as accurately as possible.
  • However, slight variations in packaging, color, or texture may occur due to updates or screen differences.
  • Rosabella reserves the right to discontinue, update, or modify products without prior notice.

3. Orders & Payments

  • All orders placed through our website are subject to acceptance and availability.
  • Payment must be completed through the provided payment gateways.
  • We reserve the right to refuse or cancel any order in cases of incorrect pricing, suspected fraud, or payment issues.

4. Shipping & Delivery

  • Delivery times may vary depending on your location and chosen shipping method.
  • Rosabella is not responsible for delays caused by third-party couriers, customs, or unforeseen circumstances.
  • Shipping fees (if applicable) will be displayed at checkout.

5. Returns & Refunds

  • Please refer to our Refund & Returns Policy page for details regarding product returns, refunds, and exchanges.
  • Products must be returned in their original, unused condition within the stated timeframe.

6. Privacy & Data Protection

  • We value your privacy. All personal data collected is handled according to our Privacy Policy.
  • By using our website, you consent to the collection and use of your information as outlined in that policy.

7. Intellectual Property

  • All content on this website (logo, text, images, design, and trademarks) is the property of Rosabella and may not be used, reproduced, or distributed without prior written consent.

8. Limitation of Liability

  • Rosabella shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Customers are responsible for ensuring they are not allergic to any listed ingredients.

9. Changes to Terms

  • Rosabella reserves the right to update or modify these Terms & Conditions at any time.
  • Changes will be effective immediately upon posting on this page.

10. Contact Us

For any questions about these Terms, please contact us via our Contact Us page or email: +20 12 22990184